Requesting access to AT&T Billing Consolidator^SM (formerly ACUS^SM)

AT&T Billing Consolidator^SM has three levels of access: agency administrator, agency user and bill payer user. Each agency should have at least one (1) agency administrator, and can have as many total users as needed.

• An agency administrator has the highest level access. They can access, review, print or save an invoice and generate basic reports. They will have access to all of the Billing Account Numbers (BANs) for the selected agency and the EDS Agency Report. Agency administrators will receive notification when other users request access to their agency's accounts or are having problems with their profile. They will responsible for approving/adding/editing/deleting users within their agency.
• An agency user can access, review, print or save an invoice and generate basic reports. They will have access to all of the BANs for the selected agency and the EDS Agency Report. This level of access is just like an agency administrator, but without the responsibility of administering other users.
• A bill payer user can access, review, print or save an invoice and generate basic reports. They may have access to all BANs for their agency, or be limited to viewing specific accounts. This level of access is most helpful when an agency only has a few accounts, or if the agency is very large but has bill review responsibilities divided amongst multiple people in different locations or departments.

There is an online request form to request access:

• Go to https://singlebill.att.com and choose the link that says Register Today.
• Click here for help with completing the online form.

** If the online request form is not working, you can complete the AT&T Billing Consolidator Request form and email it to CalnetBCHelpdesk@att.com  or fax it to 866.486.0688.

Notes:

• Users can access both CALNET 2 and CALNET 3 and CALNET 4 under the same profile and login ID.
• If you need any changes made to an existing profile, such as adding or removing Billing Account Numbers (BANs), please email CalnetBCHelpdesk@att.com .

Completing the online request form     Back to Top

• Go to https://singlebill.att.com and choose the link that says Register Today.
• Use the tips in the following table to complete the online request form:

  Field	Definition
  First Name	This is the name of the person who needs access. There must be a first and last name associated to each profile.
  Last Name	This is the name of the person who needs access. There must be a first and last name associated to each profile.
  Organization	This agency name or department of the person who needs access.
  Telephone	This is the 10-digit number to reach the submitter, with or without dashes. You can add an extension, if appropriate. For example: 916-555-1212x6789
  Question1	This is the first security question you will be asked if you ever forget your password.
  Answer1	This is the answer to your first selected security question.
  Question2	This is the second security question you will be asked if you ever forget your password.
  Answer2	This is the answer to your second selected security question.
  LoginID	This is what you will use to log in to the system. It is your choice between 6 and 10 characters.
  User Type	Choose agency administrator, agency user or bill payer user, as defined above.
  Billing Account Number	Though you may need access to more than one Billing Account Number (BAN), you can only list one here. An agency administrator or agency user, will automatically get access to all of the accounts for the given agency. Bill payer users can list additional accounts in the Notes section or attach a list.
  Invoice Number	Though you may need access to multiple accounts, you can only list one invoice number here. The system associates the invoice number to Billing Account Number (BAN) and Customer ID to provide you with the correct access. An agency administrator or agency user, will automatically get access to all of the accounts for the given agency. Bill payer users can list additional invoice numbers and/or BANs in the Notes section or attach a list. This field is not required if a Billing Account Number was provided.
  Work Address Line 1	This can be the work address where the bills are sent or where the employee is physically located.
  Work Address Line 2	An optional field, if you need to populate the room or floor number of your work address.
  Work City	This can be the work city where the bills are sent or where the employee is physically located.
  Work State	This can be the work state where the bills are sent or where the employee is physically located.
  Work Zip	This can be the work zip code where the bills are sent or where the employee is physically located.
  Does your Agency participate in the E-Rate program?	If you hover your mouse over this question, it will provide details about the E-Rate program so you can choose the appropriate response.
  Notes	Though this isn't a required field, this is where you should list additional BANs that you will need to access.
  Upload File	Once you submit the form, you will be given the option of adding an attachment. This could be a Letter of Authorization (LoA) form for contractors or a list of accounts that the user will need to access.