Trouble Ticket Reporting Tool

AT&T’s CALNET Trouble Ticket Reporting Tool (TTRT) provides online access to view and open customer trouble tickets on CALNET Contract Services. Currently supporting CALNET Legacy Services categories with Data Networks and Communications Services categories coming soon.

• Trouble Ticket Reporting Tool (Note: This link will direct you off this AT&T-CALNET associated site to an AT&T resource website.)
• Step 1: Request access from your AT&T account manager. If you need assistance identifying your account manager, email CALNETTraining@att.com.
• Step 2: Sign up for TTRT Training
  • Sign up for a training session
  • Email: CALNETTraining@att.com
• Customer Assistance
  • To reset your login password: 844.288.3249, Option 3
  • To speak to a representative to open a CALNET service-related ticket: 855.890.5615