State of California Telecommunications Contract
Table of Contents
Contents
About CALNET
Product Catalog
Contract & Amendments
Service Level Agreements
Billing & Invoicing
Customer Escalation Process
Training
FAQs
Trouble Ticket Reporting Tool
Taxes, Fees & Surcharges
Contact Us
Other
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Product Catalog
Category 1.1 Dedicated Transport
Category 1.2 MPLS, VPN & Converged VoIP
Category 1.3 Standalone VoIP Telephony
Category 1.4 Long Distance
Category 1.5 Toll Free Calling
Category 1.6 Legacy Telecommunications
Category 2 Network Based Web Conferencing
Category 3 Metropolitan Area Ethernet Network
Category 4.2 SONET Point to Point Connectivity
Category 5 Managed Internet Service
Category 6.1 Hosted IVR - ACD
Category 7 Network Based Management Security
Category 9.1 Broadband for Public Safety (Equipment)
Category 9.1 Broadband for Public Safety (Rate Plans)
Category 15 Dedicated Transport
Category 16 Long Distance Calling
Category 17 Toll Free Calling
Category 18 Legacy Telecommunications
Category 19.1 Cellular Business
Category 19.1 Cellular Business Equipment
Category 20 - MPLS Data Network
Category 21 - Standalone VoIP
Category 22 - Cloud Hosted VoIP Services
Category 23 - MAN Ethernet
Category 24 - Flat Rate Internet Service
Category 25 - Sustained Bandwidth Internet Service
Category 27 - Standard Contact Center Services
Category 28 - Custom Contact Center Services
Category 29 - Converged VoIP Services
Category 30 - Broadband with Internet Services